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REFUSED
ACCESS & FORGOTTEN PASSWORD PROBLEMS: If you have an account
with Lady-Sonia.com, the following are the main reasons why you might
not be able to get access to the members area of this site.
- Forgotten
Password: Are you sure that you are using your correct password?
You can e-mail us to find out what your correct password is. Make
sure that you include your name, full e-mail address and your username
so that we are able to help you!.
- Wrong
Case: You must enter your username and password the correct way
each time you log-in. Both your username & password are case sensitive!
- Account
Cancellation: You may have cancelled your subscription some time
ago and forgotten about this? You can e-mail us your username &
password so that we can check this for you.
- Site
Security: Like all of the biggest and best membership sites on
the web today Lady-Sonia.com uses the very latest anti-hacking software
available, which is very sophisticated and can be tripped in a number
of ways and sometimes this can happen quite accidentally. If you experience
any problem at all please e-mail us giving your username and password
combination so that we can sort the problem for you immediately.
- Declined
Card: If your credit card was declined upon renewal, your account
will of course be closed.
- I
Forgot My Password/My Password Isn't Working: Please
click here for CCBill Customer Support.
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SENDING
& RECEIVING E-MAIL: Please note that we do NOT send out
any unsolicited mail to active Lady-Sonia.com members after the initial
subscription activation confirmation at all!
!!
VERY IMPORTANT !!
When
sending an e-mail to the office here please ensure that our reply e-mail
will get back to you! If you have blocked all e-mails to your inbox,
set your spam filters up to 100% or if your mailbox is full then obviously
our mail will not reach you!
- Technical
Support: Problems viewing images on this site, video help, broken
links, etc. You need to contact: Support@lady-sonia.com.
- My
Secretary: Please do feel free to contact my personal secretary,
Elizabeth, regarding any other questions or problems and for all reports
of broken links, missing images or stolen images on other sites or
other errors with the website here at Secretary@lady-sonia.com.
She will of course be very pleased to hear from you!
Full
e-mail list for the Lady-Sonia.com team:
- Secretary@lady-sonia.com:
Elizabeth my secretary. Elizabeth is happy to answer any questions
that members may have and is always pleased to help with any inquires
or questions at all.
- Support@lady-sonia.com:
This is the e-mail address of my support staff here at my office.
My support staff are happy to deal with any questions or problems
that members have covering everything from general problem solving
right through to advice on plug-ins and browser problems, matters
dealing with image theft, legal and licensing matters. My SGS-WebMedia
LTD company now has a presence in London UK, Mazarron Spain &
Nevada US. SGS-WebMedia LTD is a member of APIC.
!!
VERY IMPORTANT !!
When
sending an e-mail to the office here please ensure that our reply e-mail
will get back to you! If you have blocked all e-mails to your inbox,
set your spam filters up to 100% or if your mailbox is full then obviously
our mail will not reach you!
It is very
important that you send your question or comments to the appropriate
e-mail address to avoid and delay with our response to you. Please do
remember that we receive several thousand e-mail's every day and sometimes
it's impossible to answer each and every one straight away. Your patience
is of course greatly appreciated!
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BILLING
& SUBSCRIPTION CANCELLATION:
If you
have subscribed to Lady-Sonia.com through CCBill simply click here
to be taken to the CCBill.com
account information page.
If
you have subscribed to Lady-Sonia.com through EpochEu.com simply click
here
to be taken to the EpochEu.com
account information page.
Your
cancellation will be processed straight away. Your account will of course
stay active until the end of your last billing period.
For
all European Debit / Lastschrift / Pay by Phone issues please click
the GXBill link here.
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TECHNICAL
PROBLEMS & QUESTIONS:
- Problems
Viewing Images On This Site:
Lady-Sonia.com
is registered with ICRA as an adult site so if the images in your
browser are showing as just a blank object with a small red cross
in the corner this means that your firewall is blocking the images
from you. Are you running Norton Internet & System works or something
similar? This problem is easily fixed in just a couple of seconds.
Please click here for details.
- AOL
Users: If you experience any problems at all please click here
for details on how these can easily be resolved.
- Broken
Links: Lady-Sonia.com is constantly growing and being added to
and improved every day. If you encounter any broken links or "File
Not Found" messages, e-mail my secretary Sarah straight away and she
will have the problem fixed immediately. Please do include a brief
description of the problem in your e-mail to help Sarah with this
and we do appreciate your help in making this site run smoothly!
- Help
For Members Having Problems Viewing Videos:
If you are experiencing any problems at all please do e-mail
my members support staff at Support@lady-sonia.com
or my secretary Sarah will be pleased to help you at Secretary@lady-sonia.com.
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GENERAL
QUESTIONS:
- Does
Lady Sonia cater for professional one-to-one sessions at all?
No, not of any description at all.
- Do
you sell videos or DVD's at all? No, but there are FOUR
extensive video libraries inside the members area of Lady-Sonia.com
which are updated regularly on a weekly basis.
- Does
Lady Sonia ever post on any message boards or frequent any chat rooms
at all? No, not of any description ever. Those places are usually
full of strange people making out that they are Female with the intention
of extracting money from unsuspecting surfers. If they cant confirm
who they are through Lady Sonia's personal e-mail address chances
are you are chatting with a male with his eye on your wallet so you
have been warned!
- I
am not sure that I understand how to cancel my recurring membership?
No problem at all. If you e-mail my secretary Elizabeth here: Secretary@lady-sonia.com
she will
see to this for you straight away.
- Am
I able to e-mail Lady Sonia's secretary or support with any questions
I may have? Yes, this is no problem at all.
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